Permission Marketing Policy
EngageMail is an electronic mail service provider that provides web-based software enabling organizations of all sizes to send permission-based emails to their subscribers. EngageMail believes, practices, and requires our clients to practice only permission-based email marketing. Our clients certify that they will only use our software to send emails to customers and prospects that have directly consented to receive email from them ("opt-in"). They are forbidden to transmit unsolicited commercial email (spam) via our system.
Our clients agree not to use our system to send unsolicited email. For any opt-in list of email addresses used in our system, clients agree to provide EngageMail with the source of the email addresses, the method used to capture the data, and verification of the consent to receive emails from such client. We also encourage our members to respect their customers’ time and attention by controlling the frequency of mailings to individual email addresses.
Our clients certify that they will not use rented or purchased lists, email append lists, or any other list that contains email addresses captured in any other method than opt-in. The use of Opt-out lists is prohibited in our system. EngageMail retains the right to review client lists and emails to verify that clients are abiding by the privacy and permission policies set forth herein. However, our clients are ultimately responsible for compliance with our policies.
How do we protect your privacy?
for more details.
Why did you receive an email from our system?
If you received an email from us, it is because one of our clients used the EngageMail software system to send you an email. Our clients certify that all email addresses used in our system are opt-in names that have given permission to the client to send them email. We promise to keep your email address secure and private and will not use it for other purposes.
How do I get off an email list?
Each email sent through the EngageMail system contains a link that allows subscribers to unsubscribe from receiving emails from the sender. Each email sent contains an easy and automated way for you to unsubscribe. You may also change your expressed interests at any time. If you wish to unsubscribe or change your interests, simply follow the instructions at the bottom of any email.If you have received an unwanted email sent by the EngageMail system,please forward a copy of the email with your comments to abuse@EngageMail.com
Will your information ever be shared, sold or rented?
We will never share, sell, or rent individual personal information without your advance permission, unless ordered by a court of law. Information submitted to us is only available to employees responsible for managing this data.
EngageMail has taken an additional step for permission-based marketing by building the technology for “verified opt-in” into our web site email collection tools used by EngageMail and many of our clients. Any time someone adds their email address using our name collection tools for our clients using confirmed opt-in, they will be sent an e-mail asking them to verify that they wish to receive communications via email. Only those responding affirmatively to the confirmation will be opted in for future mailings via the EngageMail system.
If you have any questions about EngageMail’s Anti-Spam Policy, please contact us at 214-891-1426 or email us at privacy@EngageMail.com.
- Results. Email marketing is most effective when messages are anticipated, personal and relevant. Sending unsolicited email reduces deliverability and ROI.
- Reputation. Inappropriate use of email generates customer complaints and will damage your reputation and brand.
- Legal Environment. Permission email marketing is no longer voluntary. Recently enacted state legislation and other pending bills make “direct consent” the law, and permit large fines for marketers not following permission practices.
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